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Clouddee Consulting: Maximizing Cloud CRM Potential
Two decades have passed since Salesforce has taken the business world by storm, but numerous enterprises still rely on excel sheets and apply manual efforts to undertake CRM and manage their sales function. Salesforce promises scalability and customization of CRM operations while it allows seamless tracking of the customer lifecycle, bringing a seismic shift in CRM functionality and ease of use. Clouddee Consulting, a seasoned consulting firm and Salesforce integrator, is helping companies to get the insights into customer engagement and drive their Salesforce ROI. With its new application for property developers, Clouddee Consulting is allowing developers, their sales teams and associated agents to make informed decisions and improve their business outcomes. The firm leverages the experience gained from working with enterprises across similar industries for improving the property sales process. “Our upcoming Salesforce AppExchange package is far more than just capturing basic property sales data. It eliminates intricacies in complex business functions which requires speed and ease of use for the user,” adds Tim Davis, Managing Partner, Clouddee Consulting.
The easy-to-use application requires minimal training and quickly embeds in the organizational workflow. “We have designed the application with a sheer focus on simplifying the transition of businesses from what is traditionally MS Excel-based work,” says Davis. The application provides end-to-end property sales functionality, from lead management to reservations and contracts, and enables the businesses to understand the numerous key sales and marketing metrics with real-time reports and dashboards.
As data and analytics serve as vital elements in improving the end-to-end property sales cycle, Clouddee Consulting utilizes these elements in aligning the sales function of a business to the organizational objectives. The sales team can analyze business parameters and monitor metrics such as lead conversion rates, along with segmenting key customers to focus upselling efforts. With a complete overview of payment and property transfer terms, businesses achieve absolute control over the booking process in an automated and secure environment.
The application transcends the role of sales process tool when businesses use it in conjunction to running their marketing campaigns. Marketing users can easily access the cloud-native sales data and create simple email campaigns, or connect a marketing automation tool to Salesforce to automate every step of the sales process. It contributes to increasing the productivity of the sales team as it renders simpler navigation for managing different processes associated with property sales.
Davis elaborates an incidence in which Clouddee’s solution has empowered one of their clients in transforming the sales process. The client, devoid of sales information, was unable to zero in on the areas that needed improvement. As Clouddee Consulting’s property sales application provided all required functionalities to manage the entire sales process, the client could easily record the walk-ins of the customers, capture the related information, monitor reservation, and check inventory from mobile devices. Eventually, the client could infuse efficiency in their sales process and attain the business goals.
By leveraging its expertise in sales and services, Clouddee Consulting aims to build more apps on the Salesforce platform. It is common knowledge that businesses use mass mailing solutions for marketing, but they stay away from using integrated CRM solutions. With a focus on enhancements and ease of installation, Clouddee Consulting has facilitated quick deployments and accelerated the sales process transformation. The firm aims to forge partnerships with digital marketing companies and sharing its knowledge of Salesforce that is evolved into an ecosystem of comprehensive solutions catering to business functions ranging from marketing to sales. Clouddee plans to tap the immense potential derived from its knowledge of backend operations for CRM and the knowhow of its partners in marketing for improving the customer experience.