APAC CIOOutlook

Advertise

with us

  • Technologies
      • Artificial Intelligence
      • Big Data
      • Blockchain
      • Cloud
      • Digital Transformation
      • Internet of Things
      • Low Code No Code
      • MarTech
      • Mobile Application
      • Security
      • Software Testing
      • Wireless
  • Industries
      • E-Commerce
      • Education
      • Logistics
      • Retail
      • Supply Chain
      • Travel and Hospitality
  • Platforms
      • Microsoft
      • Salesforce
      • SAP
  • Solutions
      • Business Intelligence
      • Cognitive
      • Contact Center
      • CRM
      • Cyber Security
      • Data Center
      • Gamification
      • Procurement
      • Smart City
      • Workflow
  • Home
  • CXO Insights
  • CIO Views
  • Vendors
  • News
  • Conferences
  • Whitepapers
  • Newsletter
  • Awards
Apac
  • Artificial Intelligence

    Big Data

    Blockchain

    Cloud

    Digital Transformation

    Internet of Things

    Low Code No Code

    MarTech

    Mobile Application

    Security

    Software Testing

    Wireless

  • E-Commerce

    Education

    Logistics

    Retail

    Supply Chain

    Travel and Hospitality

  • Microsoft

    Salesforce

    SAP

  • Business Intelligence

    Cognitive

    Contact Center

    CRM

    Cyber Security

    Data Center

    Gamification

    Procurement

    Smart City

    Workflow

Menu
    • Salesforce
    • Cyber Security
    • Hotel Management
    • Workflow
    • E-Commerce
    • Business Intelligence
    • MORE
    #

    Apac CIOOutlook Weekly Brief

    ×

    Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIOOutlook

    Subscribe

    loading

    THANK YOU FOR SUBSCRIBING

    • Home
    • Salesforce
    Editor's Pick (1 - 4 of 8)
    left
    IT in a balancing act between Agility & Sustainable Value Creation

    Mourad Ajarti, Asia Pacific CIO, L'Oréal

    Never Fear the Cloud

    Dennis Hodges, CIO, Inteva Products

    Is It About It? Never Ever

    Ralf Schneider, CIO, Allianz Group

    Wireless Infrastructure as Core Networks

    David Turkington, Head of Technology, APAC, GSMA

    Big Data in Finance: Strategies, Challenges, Future

    Luis Carlos Cruz Huertas, Executive Director, Head of Infrastructure and Automation, Data Platform and Artificial Intelligence, DBS Bank

    How digital tools are changing the radio industry

    Tim Armstrong, the Director of Digital Capability and Data at NOVA Entertainment

    The Ever-Evolving Landscape Of Customer Experience Management

    An Interview with Kannan Rajaratnam, Regional Director of Payments & Customer Operations, ZALORA Group

    Liberty Mutual Insurance

    Sourabh Chitrachar, The Regional Vice President- Asia Technology Strategy & Operations, Liberty Mutual Insurance

    right

    Redefining the CIO's role

    David Kennedy, CIO, Transaction Services Group

    Tweet
    content-image

    David Kennedy, CIO, Transaction Services Group

    The consensus of individuals in higher education today is to create something that’s going to make them a billionaire. The stories of global success are plentiful and provide an alluring future state for any young business individual. Now, of course, the clear majority of these people fail to become billionaires so what happens to them? They filter into today’s businesses, their entrepreneurial spirit still burns bright inside them, and this is changing businesses from the ground up. This seismic shift in the mentality of the workforce is driving a need for a new, dynamic, and less risk adverse CIO to provide them with the tools to utilize that spirit for the betterment of companies across the globe. Some people call it the Digital Revolution.

    As a CIO, our duty is to recognize employee’s talents and dreams and help them achieve through the system and processes we produce. My role as a CIO is to focus on processes, technology, and platforms by which people can believe that anything is possible. The role is about managing stake holders and creating opportunities for anyone to succeed.

    Values that will enhance your business ideas

    Today’s CIO has to be a conjugate for discussion and understanding about an idea. Though the idea might create an absolute market value in one area, it may reduce the market value of another field. So, to balance this, I use a very simple value table across the whole group - the idea might be great however the value that it adds to the company is significant. The “Value Matrix” is split into five sections:

    So this is the five values that I use with my team to define which one of these thousands of ideas we have is going to make an impact. This consistent view of value is helping people transform their spheres of influence by identifying the most valuable use of time and resources. It’s changing the game for TSG.

    Leveraging technology and workforce

    Sometimes as a CIO, you may be putting your company at a major competitive and financial disadvantage if you haven’t reacted to the game-changing innovations in the market. Even if you have planned and positioned for this change, developing consistent approaches to implementing solutions is crucial to success.

    Leveraging technology for an internal purpose is important as it provides flexibility and allows the individual to expand and succeed

    Leveraging technology for an internal purpose is necessary as it provides flexibility and focuses an employee’s idea. It shifts an environment from one they feel they can work and expand, to create an environment that they truly believe will offer success and personal satisfaction in our respective areas.

    It is important that we challenge our teams - to note where we started, then prove how far we have come and how much value we have generated. This process allows people to test their thoughts themselves and build confidence and start experiencing their ideas. Essentially what the CIO does is prepare their employee for the journey of the project.

    What makes a leader a better leader?

    After spending ten years in KPMG, I figured out there are certain factors that help the leader to become an inspiring leader. Thinking innovative is a major aspect; innovation is creating something that no one has done before. The whole thing about creation at some point is you go through an emotional journey. You start up with confidence, and at some point, you will lose confidence, and sometimes you might think I don’t know what I’m doing, but that’s okay. Being a leader is all about being there with your team navigating this emotional journey.

    When we add value to our journey, we are adding value to our project or company. Casting any hierarchy or any seniority is something we don’t expect from our leader. I think we all want to achieve something; it may just be different things to accomplish. Solving problems together as a team and setting a will and emotion to create a solution in the future is how you gain a satisfying experience.

    Conclusion

    The role of CIO has evolved over the years and the way the CIO thinks vastly influence the way their employees think and execute their work. We have some of our own experiences; so it’s my responsibility as CIO is to provide best possible experiences for every member of my group. I take personal accountability to make sure the experiences we give to our people are exciting and enable them to continue with their ideas. Individual development is important to me; it’s as important as business strategy. It doesn’t matter if someone wants to be a personal trainer or a botanist in the future. I am more focused on how we can work together today to help us both on our journeys. What can we do together to make sure both of our journeys are aligned, and then the result will be phenomenal.

    tag

    Financial

    Weekly Brief

    loading
    Top 10 Salesforce Solutions Companies - 2024
    ON THE DECK

    Salesforce 2024

    I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

    Read Also

    Artificial Intelligence - Myths And Truths

    Artificial Intelligence - Myths And Truths

    Geraldo Pereira Junior, Chief Information Officer, Ypê
    Sustainable Future through Innovative Technology Solutions

    Sustainable Future through Innovative Technology Solutions

    Faisal Parvez, Director, BT Business CIO
    The Future Relies on Augmented AI

    The Future Relies on Augmented AI

    Laurent Fresnel, CIO, The Star Entertainment Group
    Digitalization with the use of digital technologies/Improving business through digital technologies

    Digitalization with the use of digital technologies/Improving business through digital technologies

    Wilbertus Darmadi, CIO, Toyota Astra Motor
    How Marco's Pizza Leaned On Technology To Succeed Amid The Pandemic By Quickly Pivoting To Contact-Free Delivery And Curbside Carryout

    How Marco's Pizza Leaned On Technology To Succeed Amid The Pandemic By Quickly Pivoting To Contact-Free Delivery And Curbside Carryout

    Rick Stanbridge, VP & Chief Information Officer, Marco’s Pizza
    Bunnings  Diy Digital Transformation

    Bunnings Diy Digital Transformation

    Leah Balter, Chief Information Officer, Bunnings
    For a Smarter City: Trust the Data, Ignore the Hype

    For a Smarter City: Trust the Data, Ignore the Hype

    Brad Dunkle, Deputy CIO, City of Charlotte
    Smart Community Innovation for the Post Pandemic

    Smart Community Innovation for the Post Pandemic

    Harry Meier, Deputy Cio for Innovation, Department of Innovation and Technology, City of Mesa
    Loading...
    Copyright © 2025 APAC CIOOutlook. All rights reserved. Registration on or use of this site constitutes acceptance of our Terms of Use and Privacy and Anti Spam Policy 

    Home |  CXO Insights |   Whitepapers |   Subscribe |   Conferences |   Sitemaps |   About us |   Advertise with us |   Editorial Policy |   Feedback Policy |  

    follow on linkedinfollow on twitter follow on rss
    This content is copyright protected

    However, if you would like to share the information in this article, you may use the link below:

    https://salesforce.apacciooutlook.com/ciospeaks/redefining-the-cio-s-role-nwid-4603.html