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Beryl8 and Salesforce have indeed taken customer relationship management (CRM) to a whole new level. Enter Beryl8, a Salesforce reseller and platinum consulting partner that applies its experience of almost ten years in Salesforce arena. “We are one of the few Salesforce partners in Asia that addresses a complete range of Salesforce modules that include Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Analytics Cloud, to App Cloud,” says Apisek Tewinpagti, Co-founder and CEO, Beryl8.
With a holistic approach to unleash the power of Salesforce, Beryl8 analyzes the clients’ requirements, determines the complexities in the design and deployment of the solution, and formulates a CRM and cloud strategy for them before delivering services and building those solutions on the Salesforce platform. With the goal to deliver the best practices, the firm offers the solution to ensure data integration by connecting legacy systems, ERPs, and databases with each other to leverage the existing set of systems at the client side.
The company offers BO, a specialized product which automates customer engagement, an integral part of the sales process. Businesses can hold and manage conversations in messaging applications such as Facebook Messenger, LINE, and other chat applications through bots built on BO. Clients can understand the customer queries and respond immediately via bots. BO facilitates real-time delivery of knowledge about their preferences to businesses. After knowing the customer intent, clients can refine the customer engagement strategy and develop new marketing campaigns.
We are one of the few Salesforce partner in Asia that addresses a complete range of Salesforce modules that include Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Analytics Cloud, to App Cloud
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