While customers are now more digitally savvy and expect more dynamic purchasing experiences than ever, many businesses are still playing catch-up when meeting that expectation. The seismic shift to remote work has also created productivity and communication challenges within organizations due mainly to a lack of well-integrated, accessible CRM systems. Executives across APAC are intentional about making a change for the positive, with 79% affirming that a CRM system is instrumental in delivering a seamless customer experience. In tune with the above need, Salesforce provides flexible, connected, and highly-personalized shopping experiences that help customers achieve their digital sales goals. Utilizing their existing and new technology, Salesforce ensures a gateway for organizations looking to scale up their cloud systems with the latest commerce technology.
This edition of APAC CIO Outlook features “Top 10 Salesforce Solutions Providers - 2022” and highlights some of the key developments in the space and how companies are leveraging Salesforce solutions to boost their growth. The magazine highlights companies like Odaseva that have been instrumental in assisting the largest Salesforce customers protect their data and recover from data loss. The company’s data protection platform for the enterprise saves clients from accidental data corruption, deletion, or ransomware. This leading automated data privacy platform provides data privacy and governance in a single dashboard, allowing organizations to automate and control tasks required to meet the ever-changing data privacy legislations.
Additionally, this edition put forth thought leadership articles from various experts who have imparted their opinions on how Salesforce solutions can help businesses to attain further innovation and growth. These include contributions from Sourabh Chitrachar, the Regional Vice President-Asia Technology Strategy & Operations, Liberty Mutual Insurance and Manpreet Singh, Senior MD and Head of Group Customer Experience, CIMB.
Write to us about how you are leveraging Salesforce solutions in your organizations!
