“From asking the right questions and getting the right information, we can create and configure an effective system that increases productivity and ROI. Most importantly we provide businesses with that exceptional customer service that they rely on for greater profitability,” states Lawrence.

To throw better light on their bespoke services portfolio, SalesFix offers Salesforce consulting, Quickstart implementation for Salesforce Pardot and Field Service Lightning, CRM Health Checks, and Salesforce Lightning Migration all topped by ad-hoc and managed support services. The company also facilitates Salesforce integration with financial and marketing systems empowering clients with a unified view of their customers.

SalesFix caters to a wide range of industries, from non-profits, manufacturing, retail and distribution, property and finance to government bodies highlighting the fact that no Salesforce challenge related to business processes is beyond the company's capabilities.

SalesFix's unique value proposition is better substantiated through their service offered to The University of Melbourne. The client was facing major difficulties in scaling their e-learning platform and this is where SalesFix came in and changed the game. After a thorough planning phase, SalesFix extended a customized Salesforce offering suited to the client's needs, which drastically increased the efficiency of the institution's assessment portal while lowering costs and labor-intensive processes. The solution also brought in added value as it allowed students to access logbooks, supervisor verifications, related courses, and workshops which were unavailable before. SalesFix is now working on a whole new project with the client and that speaks volumes about their customer-focused intent and the trust clients invest in them.

Having gained significant momentum in the market in a short span of time, the future looks even more promising for this Salesforce specialist. They are further expanding into Australia and also encouraging their certified staff to achieve greater recognition in the Salesforce ecosystem. In addition, the company is enhancing their suite of products with accelerators that can be individually customized but implemented faster, saving customers time and money. Through it all, SalesFix's core focus will be to enable clients to not only meet but exceed their Salesforce expectations.